'The Rolls Royce of Popcorn' - Today Show
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Below are some of our most frequently asked questions. Just click on one of the categories below to see the FAQ's related to that topic.

If you don't find the answer you're looking for here, please visit our Contact Us page to fill out our online feedback form or call our Customer Service department Toll Free at 1-800-POPCORN (800-767-2676).

General Questions

1. Is your popcorn kosher?

Ordering

1. How can I find out the status of my order?
2. Is it safe for me to use my credit card on your site? Is it secure?
3. What If I'm not satisfied with my order?
4. Can I order if I live outside the United States?
5. If I have a promotion code, where do I enter it for my discount?
6. What happens if I order a product, and the price was incorrect on your website?
7. I have a promotional gift card. How do I redeem it?
8. What forms of payment do you accept?
9. When will my credit card be billed?
10. What happens after I place an order?
11. How do I cancel my order?
12. What if I forget my password?

Shipping & Delivery

1. Do you ship to Alaska, Hawaii or the Virgin Islands?
2. Can you ship to my P.O. Box?
3. Can you ship to an APO or FPO address?
4. Can you ship to school dormitories?
5. Can I specify an exact delivery date for my order?
6. What is the cut-off time for my order to be shipped the same day?
7. Can I change the delivery address after my order is placed?
8. Can I change the delivery date for my order?
9. How much do you charge for shipping?

Popcorn Products

1. How long will my popcorn stay fresh after I receive it?
2. Do you sell gift certificates?
3. I need your popcorn all the time! Do you have a Popcorn-of-the-Month club?
4. Do you have corporate gifts or volume discounts?
5. I have allergies...are your products free from peanuts, tree nuts, nut oils, soy, dairy and/or gluten?
6. Can I get a refill for a tin I purchased previously?
7. Where can I find nutritional information about your popcorn?
8. Can I replace one flavor in a combo tin with another or substitute different bags of one flavor for another?

Other

1. Could you provide more information on gift cards?
2. I own a store and want to sell Dale and Thomas Popcorn…will you sell to me at wholesale prices?
3. Where are you located?
4. Is Popcorn, Indiana, a real place?
5. Do you donate or give to charity?
6. What do you do with information you collect about me and my orders?
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  One Cedar Lane
Englewood, NJ 07631
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  1-800-POPCORN
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